TERMS AND CONDITIONS OF SALE

🟢 Terms & Conditions

By using this website, you agree to comply with the following Terms & Conditions:

1. Use of the Website

• You may not use the website for any unlawful or unauthorized purposes.

• You must provide accurate and complete information when placing orders or registering.

2. Products & Pricing

• All products (organic sanitary napkins, intimate wash, and personal care items) are subject to availability.

• Prices may change without prior notice.

• We reserve the right to modify or discontinue any product at any time.

3. Orders & Payment

• Orders are confirmed upon successful payment.

• We reserve the right to cancel any order in cases such as:

• Pricing errors

• Product unavailability

• Suspected fraudulent activity

4. Shipping & Delivery

• Orders are shipped to the address provided by the customer.

• Delivery times are estimates and may be affected by external factors.

5. Liability

• We are not responsible for any damage resulting from misuse of products.

• Products are intended for personal use only.

⸻

🔒 Privacy Policy

We respect your privacy and are committed to protecting your personal data.

1. Information We Collect

• Name

• Phone number

• Address

• Order details

2. Use of Information

Your data is used to:

• Process and fulfill orders

• Improve our services

• التواصل معك بخصوص الطلبات أو العروض →

• Contact you regarding orders or promotions

3. Data Protection

• We implement appropriate security measures to protect your data.

• We do not sell or share your data with third parties, except for shipping or payment processing purposes.

4. Cookies

• We may use cookies to enhance user experience and analyze website performance.

5. Consent

By using this website, you agree to this Privacy Policy.

⸻

🔄 Return & Refund Policy

Your satisfaction is important to us. However, due to the nature of our products:

1. Hygiene Products

• Opened or used products (such as sanitary napkins or intimate wash) cannot be returned or exchanged for hygiene reasons.

2. Eligible Cases for Return

Returns or exchanges are accepted if:

• The product is damaged

• The wrong product was delivered

• There is a manufacturing defect

3. Return شروط → Conditions

• Request must be made within 3 days of receiving the order

• Product must be unused and in original condition

• Proof of purchase is required

4. Process

• Requests are reviewed within 2–5 business days

• If approved:

• Replacement will be provided, or

• Refund will be issued using the original payment method

5. Shipping Fees

• Customer bears shipping costs for returns without valid reason

• We cover shipping costs if the issue is from our side